Run WhatsApp inside monday.com
WhatsBoard turns your monday.com boards into a full WhatsApp workspace — connect via the official WhatsApp Business Platform or a quick QR scan, then send and receive messages, automate replies, and manage every conversation right where your team already works.
Official Meta API supported
Connect the official WhatsApp Business Platform with 1-click Meta signup — verified profile, green-tick eligibility, always-on messaging.
Or connect in seconds with QR
Prefer the fast path? Link any WhatsApp number with a QR code or pairing code. No API keys, no developer setup.
Everything else stays the same
Inbox, templates, automations, AI parsing, and analytics work identically on both connection types.
Two ways to connect
Official Meta API or QR — pick what fits
Everything else stays the same: inbox, templates, automations, AI parsing, and analytics work identically on both.
WhatsApp Business Platform
Connect with 1-click Meta embedded signup. Verified business profile with green-tick eligibility — and messaging that stays online even when your phone is off.
- 1-click Connect with Meta (embedded signup)
- Stays connected — phone doesn't need to stay online
- Verified business profile + green-tick eligibility
- Meta-approved templates with delivery tracking
Best for: teams, high volume & long-term production use
Link any number in seconds
Scan a QR code or enter a pairing code — no Meta setup, no API keys. Perfect for getting started fast with a number you already use.
- Scan QR or use an 8-digit pairing code
- Works with any existing WhatsApp number
- Import chat history onto your board
- Reconnect in one click if the session drops
Best for: trying fast & smaller everyday setups
Everything you need, in one app
WhatsBoard packs powerful capabilities into a clean, native monday.com experience.
Official Meta API or QR — your choice
Connect with 1-click Meta embedded signup for the official WhatsApp Business Platform — verified business profile, green-tick eligibility, and messaging that stays on even when your phone is off. Or link any number in seconds with a QR code or pairing code.
Two-way WhatsApp messaging
Chat from an inbox-style Board View or a focused Item View on either connection type. Send text, images, video, audio, and documents — and see sent, delivered, and read receipts in real time.
Message templates with variables
Save reusable messages and drop in board column values like {{Name}} or {{Order Number}}. Variables auto-populate from text, status, date, people, formula, and mirror columns. On the official API, send Meta-approved templates with full delivery tracking.
No-code automations
Plug into monday.com recipes to send texts or templates automatically when a status changes or a message arrives — no scripts, no webhooks to wire up.
AI-powered chat parsing
Let GPT-4o read a conversation and extract structured data — customer name, issue, urgency — then push it straight into your board columns.
Shared team inbox
Assign incoming chats to teammates with round-robin distribution via the People column, so nothing slips through the cracks.
Automation analytics
Track successful runs, pending jobs, average execution time, and total time saved on a daily analytics dashboard.
Automations & AI
Let your board do the talking
Hook WhatsBoard into monday.com recipes to send the right message at the right moment — order shipped, status changed, follow-up due. When a reply comes in, GPT-4o reads the conversation and writes structured data straight back to your columns.
- Trigger on incoming text or media messages
- Send custom texts or auto-filled templates
- Parse chats into structured board data with AI
- Track runs and time saved on a live dashboard
Hi Olivia, your order #4821 has shipped.
Up and running in three steps
Install & connect your way
Add WhatsBoard from the monday.com marketplace, then pick your connection: 1-click Meta embedded signup for the official WhatsApp Business Platform, or link any number instantly with a QR code or pairing code.
Import your chats
Bring in all or selected WhatsApp conversations — each becomes a board item with the phone number mapped automatically.
Message, automate, scale
Reply from your board, build templates and automations, and let your team handle every conversation in one place.
Add WhatsBoard to your monday.com workspace
Free to install. Set up in minutes and start working smarter today.