Run WhatsApp inside monday.com
WhatsBoard turns your monday.com boards into a full WhatsApp workspace — send and receive messages, automate replies, and manage every conversation right where your team already works.
Everything you need, in one app
WhatsBoard packs powerful capabilities into a clean, native monday.com experience.
Two-way WhatsApp messaging
Chat from an inbox-style Board View or a focused Item View. Send text, images, video, audio, and documents — and see sent, delivered, and read receipts in real time.
Message templates with variables
Save reusable messages and drop in board column values like {{Name}} or {{Order Number}}. Variables auto-populate from text, status, date, people, formula, and mirror columns.
No-code automations
Plug into monday.com recipes to send texts or templates automatically when a status changes or a message arrives — no scripts, no webhooks to wire up.
AI-powered chat parsing
Let GPT-4o read a conversation and extract structured data — customer name, issue, urgency — then push it straight into your board columns.
Shared team inbox
Assign incoming chats to teammates with round-robin distribution via the People column, so nothing slips through the cracks.
Automation analytics
Track successful runs, pending jobs, average execution time, and total time saved on a daily analytics dashboard.
Automations & AI
Let your board do the talking
Hook WhatsBoard into monday.com recipes to send the right message at the right moment — order shipped, status changed, follow-up due. When a reply comes in, GPT-4o reads the conversation and writes structured data straight back to your columns.
- Trigger on incoming text or media messages
- Send custom texts or auto-filled templates
- Parse chats into structured board data with AI
- Track runs and time saved on a live dashboard
Hi Olivia, your order #4821 has shipped.
Up and running in three steps
Install & connect
Add WhatsBoard from the monday.com marketplace and link your WhatsApp number by scanning a QR code or entering a pairing code.
Import your chats
Bring in all or selected WhatsApp conversations — each becomes a board item with the phone number mapped automatically.
Message, automate, scale
Reply from your board, build templates and automations, and let your team handle every conversation in one place.
Add WhatsBoard to your monday.com workspace
Free to install. Set up in minutes and start working smarter today.